Terms of Use

General

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE SuperdryINDIA.COM WEB SITE (the "Site" OR "Superdry"). Superdry OFFERS THIS SITE, INCLUDING ALL INFORMATION, TOOLS AND SERVICES AVAILABLE FROM THIS SITE, TO YOU, CONDITIONED UPON YOUR ACCEPTANCE OF ALL THE TERMS, CONDITIONS, POLICIES AND NOTICES STATED HEREIN. YOU'RE CONTINUED USE OF THIS SITE CONSTITUTES YOUR AGREEMENT AND ACCEPTANCE TO THESE TERMS OF USE.

Rights

The content of this web site includes copyrighted materials, trademarks and other proprietary information, which may include, without limitation, text, software, photos, video, audio visual recordings, graphics, music, and sound. The selection, coordination, arrangement, and enhancement of such content, as well as in the content original to Superdry are protected by copyright. All rights are reserved. Use of any of our trademarks, service marks, or names as metatags on other web sites is prohibited.

You agree not to encumber, license, modify, publish, copy, sell, transfer, transmit, or in any way exploit, any of the content on this web site, nor will you attempt to do so. You agree not to copy, redistribute, publish or otherwise exploit material which you download from this web site without the express prior written permission of Superdry. You further agree and acknowledge that you shall not acquire any ownership rights by downloading material from this web site.

Content

Content on this site is Superdry'S proprietary information or the proprietary information of the party that provided the information to us. Superdry or such other parties retain all rights, title, and interest in that material and content. You may not copy, distribute, republish, upload, post, or transmit this content without getting our approval in writing first. If you modify or use the site in ways that Superdry has not approved in writing, you violate our intellectual property rights.

Submissions

It is our policy to decline unsolicited suggestions and ideas. Notwithstanding our policy with regard to unsolicited suggestions and ideas, any inquiries, feedback, customer reviews, suggestions, ideas or other information you provide us (collectively, "Submissions") will be treated as non-proprietary and non-confidential. Subject to the terms of our Privacy Policy by transmitting or posting any Submission, you hereby grant us a nonexclusive, royalty-free, perpetual, transferable, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, sell, assign, translate, create derivative works from, distribute and display any Submission in any form, media, or technology, whether now known or hereafter developed, alone or as part of other works. You also acknowledge that your Submission may not be returned and we may use your Submission, and any ideas, concepts or know how contained therein, for any purpose including, without limitation, developing, manufacturing, distributing and marketing products.

If you make a Submission, you represent and warrant that you own or otherwise control the rights to your Submission. You acknowledge that you are responsible for any material you may submit via the site, including the legality, reliability, appropriateness, originality and copyright of any such material. You may not upload to, distribute or otherwise publish through this site any content that (i) is false, fraudulent, libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, infringing on intellectual property rights, abusive, illegal or otherwise objectionable; (ii) may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law; or (iii) may contain software viruses, political campaigning, chain letters, mass mailings, or any form of spam. You may not use a false email address or other identifying information, impersonate any person or entity or otherwise mislead as to the origin of any content. You may not upload commercial content onto the site. You agree to indemnify us for all claims arising from or in connection with any claims to any rights in any Submission.

Forums

Superdry may offer features through the Superdry site that enable you to post information and materials publicly, for example, bulletin boards, chat areas, and similar forums (collectively referred to herein as "Forums"). All of the rules of conduct described in the Submission Section above apply to the Forums. Additionally, without Superdry'S express prior written consent, you may not use the Forums for any commercial purposes, including the promotion or advertisement of any goods, services or opportunities, and you may not use the Forums to solicit other Superdry site visitors or users to visit or become members of, subscribe to or register with any commercial online service or other organization

When you submit or make available any information or materials through the Forums or otherwise through any Superdry site ("Submissions"), you acknowledge and agree that those Submissions will be non-proprietary and non-confidential, may be made available to the general public, and may be used by Superdry without restriction. You grant to Superdry the worldwide, perpetual, royalty-free, irrevocable, nonexclusive right and license, sublicensable through multiple tiers, without compensation to you, to use, reproduce, distribute (through multiple tiers), adapt (including without limitation edit, modify, translate and reformat), create derivative works of, transmit, publicly display, publicly perform, digitally perform, make, have made, sell, offer for sale and import all Submissions, in any media now known or hereafter developed, for any purpose whatsoever, commercial or otherwise. You represent and warrant that you have all rights necessary for you to grant the licenses granted in this section with respect to each Submission, and that your provision of Submissions through the Forums or otherwise through the Superdry site complies with all applicable laws, rules and regulations. You further irrevocably waive any "moral rights" or other rights with respect to attribution of authorship or integrity of materials regarding any Submission that you may have under any applicable law or under any legal theory. This section will survive termination of this Agreement for any reason.

We reserve the right, at our sole discretion, to edit any Submission and to choose to include or not include such Submission in the Forums or otherwise in the Superdry site. The Forums include the opinions, statements and other content of third parties. We are not responsible for screening, monitoring or verifying such content, including such content's accuracy, reliability or compliance with copyright or other laws. Any opinions, statements or other materials made available by third parties through the Forums or otherwise through the Superdry site are those of such third parties and not of Superdry, and Superdry does not endorse any such opinions, statements or materials. We may remove objectionable statements or other content from the Superdry site at any time if we deem removal to be warranted. Please understand that removal or editing of any Submission or other materials may not occur immediately.

You acknowledge and agree that Superdry has no control over, and shall have no liability for any damages resulting from, the use (including without limitation re-publication) or misuse by any third party of information voluntarily made public through the Forums or any other part of the Superdry site. IF YOU CHOOSE TO MAKE ANY OF YOUR PERSONALLY IDENTIFIABLE INFORMATION OR OTHER INFORMATION PUBLICLY AVAILABLE THROUGH THE FORUMS OR OTHERWISE THROUGH THE Superdry site, YOU DO SO AT YOUR OWN RISK.

Sweepstakes, and Contests, and Similar Promotions

Any sweepstakes, contest, or similar promotion made available through the Superdry site may be governed by specific rules that are separate from this Agreement. By participating in any such sweepstakes, contest, or promotion, you agree to become subject to those rules, which may vary from the terms of use set forth herein. Superdry urges you to read the applicable rules, if any, which will be linked from the particular activity, and to review the Security and Privacy Statement, which, in addition to this Agreement, will govern any information you submit in connection with such activities.

Intellectual Property

All trademarks, service marks, and logos, text, copyrightable subject matter, images, graphics, designs and products appearing on this site belong to Superdry or in some cases to the party that authorized such use by Superdry.

Transactions

We reserve the right at any time after our receipt of your transmitted order to accept or decline your order, or any portion thereof, even after your receipt of an order confirmation. We reserve the right, at our sole discretion, to limit the quantity of items purchased. You may not purchase any item from this Site for resale by you or any other person, and you may not resell any item purchased from this Site. In the event that a product is listed at an incorrect price, we shall have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed and/or your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will promptly issue a credit to your credit card account in the amount of the incorrect price.

Additionally, every order you place through this Site will be deemed your offer to purchase our products. Superdry may accept your offer either through an e-mail confirmation or through shipment of the items you requested. Our acceptance of each offer as specified is expressly subject to and conditioned on your acceptance of these (and only these) Terms and Conditions.

All prices on this site are subject to change without notice. Prices stated at the time the order is placed apply. For information about our shipping  and handling see our Shipping Policy on the Site. Superdry arranges for shipment of products purchased on the site, but we are not liable for delays in shipments as shipping schedules are estimates and cannot be guaranteed.

Cancellations by the Customer

You may cancel your order or some items in your order before we bill and ship the items. As part of usual business practice, if we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed. Superdry has the full right to decide whether an order has been processed or not. Superdry reserves the right to accept or reject requests for order cancellations for any reason. You may also exchange the merchandise or get a refund by returning the merchandise in unused, saleable condition in its original packaging along with original tags, for a return or an exchange, within 28 days from the date on which these goods are delivered. However, goods bought under Sale or discounts cannot be canceled or returned once sold. The customer agrees not to dispute the decision made by Superdry  and accept Superdry decision regarding the cancellation.

Fraudulent /Declined Transactions

Superdry constantly monitors the user’s account in order to avoid fraudulent accounts and transactions. Users with more than one account or availing referral vouchers fraudulently shall be liable for legal actions under law and Superdry reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the Site fraudulently. Superdry reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or omissions in breach of these terms and conditions. In the event of detection of any fraudulent or declined transaction, prior to initiation of legal actions, Superdry reserves the right to immediately delete such account and dishonor all past and pending orders without any liability. For the purpose of this clause, Superdry shall owe no liability for any refunds.

Credit Card Details

You agree, understand and confirm that the credit / debit card details or other financial details provided by you for availing of services on Superdry will be correct and accurate and you shall not use the credit /debit card or financial facility which is not lawfully owned / obtained by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details to Superdry. Further the said information will not be utilized and shared by Superdry with any of the third parties unless required for fraud verifications or by law, regulation or court order. Superdry will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you. All information collected by us shall be governed as per our Privacy Policy

Disclaimer

The information, services, products offered for sale and materials contained in and/or advertised on the Site, including, without limitation, text, graphics and links, are provided on an "As Is" basis with no warranty. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SuperdryINDIA.COM AND ITS SUPPLIERS DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS AND MATERIALS, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. In addition, Superdryindia.in and its suppliers do not represent or warrant that the information accessible via the Site is accurate, complete or current. We are not responsible for typographical errors. Price and availability information is subject to change without notice. Superdry shall not be in default if this site is rendered unusable by forces of nature, war, acts of terrorism, civil commotion, governmental action, fire, storm, flood, explosion, strikes, walkouts, Internet or telecommunications failures, other industrial disturbances, or any other cause beyond our reasonable control.

You understand that Superdry cannot and does not promise, guarantee or warrant that files you download through the Internet will be free from viruses, worms, Trojan horses or other code that may be destructive. You are responsible for implementing sufficient safeguards for yourself. Superdry does not assume any responsibility for your use of the Internet.

USE OF THIS SITE IS AT YOUR OWN RISK. THE CONTENT IS PROVIDED "AS IS" AND WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED. Superdry DISCLAIMS ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. Superdry DOES NOT WARRANT THAT THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL ELEMENTS. Superdry DOES NOT WARRANT OR MAKE ANY REPRESENTATION REGARDING ANY USE OF THE CONTENT OR ACCURACY. Superdry MAY MAKE CHANGES OR IMPROVEMENTS AT ANY TIME. YOU ASSUME THE ENTIRE COST OF ANY LOSS OR DAMAGE ARISING FROM THE USE OF THIS SITE OR IT'S CONTENT. Superdry MAKES NO WARRANTY THAT YOUR USE OF THE CONTENT WILL NOT INFRINGE THE RIGHTS OF OTHERS. Superdry ASSUMES NO RESPONSIBILITY FOR ERRORS OR OMISSIONS IN SUCH CONTENT.
All of the information on this site is current only as of the date it is posted.

Hyperlinks

Superdry may have hyper-links on this site to other sites that we think you might find interesting. Such other sites are not under our control and therefore we have not reviewed them and we are not responsible for their content. You click through at your own risk, and Superdry makes no representation or warranties about the content, completeness or accuracy of the sites hyper-linked to this site. A link to the site does not imply our endorsement or approval of its content or source.

SECURITY

Superdry protects your online order and registration information by using Secure Sockets Layer (SSL) technology. When you register, you will be asked to set up an account and provide an email address and password. You must provide an appropriate email address and password to access account information. In order to protect your personal information further, you should be careful about providing your password to others.

Product Information

Most products displayed on the Site are available in Superdry Company owned full-price retail stores in India while supplies last. In some cases, merchandise displayed for sale on the Site may not be available in stores. Products vary by store. The prices displayed on the Site are quoted in Indian Rupees and are valid and effective only in India. The particular technical specifications and settings of your computer and its display could affect the accuracy of its display of the colors of products offered on the Site.

Limitation on Liability

IN NO EVENT SHALL SuperdryINDIA.COM OR ANY OF ITS AFFILIATED ENTITIES OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, EVEN IF SuperdryINDIA.COM HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION, UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE FROM THE SITE. These limitations shall apply notwithstanding any failure of essential purpose or the existence of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.

Superdry will not be liable for short delivery or defective Goods unless a claim is notified by you in writing within 14 days of delivery in accordance with Return and Exchange Terms. The notification must include the invoice number, delivery note number and details of the claim. Superdry will not be liable in any way for loss, damage, costs or expenses (including loss of profit) arising directly or indirectly from any failure or delay in performing any obligation under this Contract by reason of any event or circumstance outside the reasonable control of Superdry, including but not limited to), any strikes, industrial action, failure of power supplies or equipment, government action or Act of God.

You expressly understand and agree that Superdry and its subsidiaries, affiliates, officers, employees, agents, partners and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Superdry has been advised of the possibility of such damages), resulting from use of the site, sale and supply of goods content or any related services.

EACH OF THESE LIMITED WARRANTIES IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES MADE TO YOU, EXPRESS OR IMPLIED, AND Superdry HEREBY EXPRESSLY DISCLAIMS ALL SUCH WARRANTIES INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Superdry WILL UNDER NO CIRCUMSTANCES BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL LOSS OR DAMAGE RESULTING FROM THE USE OF A PRODUCT.

Applicable Law

These Terms of Use will be governed and interpreted pursuant to the laws of India, notwithstanding any conflicts of law. You specifically consent to personal jurisdiction in India in connection with any dispute between you and us. The parties to these Terms of Use each agree that the exclusive venue for any dispute between the parties arising out of or relating to these Terms of Use will be in the courts in India . If any part of these Terms of Use is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity or enforceability of any remaining provisions. These Terms of Use constitute the entire agreement relating to this subject matter. Notwithstanding the foregoing, any additional terms and conditions on this site will govern the items to which they apply. Superdry may revise these Terms of Use at any time.

Safe Shopping on Superdry.in

Q: Is it safe to use my credit/ debit card?
A: Yes, shopping at SuperdryIndia.in is safe. Our SuperdryIndia.in PCI-DSS compliance ensures that our systems are secure, it helps prevent security breaches and theft of payment card data.

Q: Why is Superdry.in so safe?
A: SuperdryIndia.in protects the security of your online transaction by taking advantage of Secure Sockets Layer (SSL) technology. SuperdryIndia.in uses digital certificates, which are required for SSL, the industry standard for encryption. SSL technology encrypts data allowing only SuperdryIndia.in to decode your information and helps to create a secure environment for transactions on the Internet. If you're not comfortable shopping online and would prefer to place your order by phone, please call our Customer Service Team toll-free at X-XXX-XXXX (XXX XXX-XXXX) (X days a week, X:XX am to X:XXpm IST)

 In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Q: Where can I learn more about your Privacy Policy and Terms of Use?
A: Please read our Privacy Policy and Terms of Use.

Q: Does SuperdryIndia.in sell my information to other companies?
A: No. We do NOT provide or sell online customer information to any outside companies or third parties. SuperdryIndia.in compiles customer information in an effort to improve and enhance our customers' online shopping experience. We may use this information for marketing and promotional purposes.